The process, and where AI does or doesn’t fit.
Four stages, a second linguist on every job, and an honest answer to "is this just AI with a markup."
Request
Order directly from the rate card for standardised work, or send a quick enquiry for bespoke projects. Either way, you tell us the document, service or date — not a sales team.
Price confirmed
For purchasable services, the price is fixed the moment you order. For quoted work, we confirm a price after reviewing your material — usually within one working day.
Translation + second-linguist review
A translator matched to your subject area works on your document. A second qualified linguist then reviews it before it goes anywhere near delivery — this step never gets skipped to save time.
Delivered
Digital delivery by email is the default and included in every price. Certified work can be posted as a stamped hard copy, or collected in person at Elkenbachstraße 46.
Why a second linguist reviews everything.
One translator, however good, can miss something — a mistyped number, an idiom that doesn’t quite land, a term that’s technically correct but not the one your industry actually uses. The four-eyes principle means a second, independently qualified linguist reviews every full translation before it’s delivered, checking against the source and against how the target text reads on its own. It’s not a spot-check on a sample; it’s a full second pass, every time, and it’s the single practice we’d point to if asked what actually keeps quality consistent here.
Human, human + AI, or raw machine — the honest comparison.
We use machine translation deliberately, as one tool among several — never as an undisclosed substitute for human translation, and never as the default. For some jobs (large low-stakes volumes, first drafts, internal reference material) a machine draft with a qualified human post-editor is genuinely the right, faster, cheaper choice, and we price it as its own service (MTPE) at its own, lower rate. For certified, legal, medical and anything brand-facing, we don’t recommend it, and we’ll say so before you pay for the wrong thing. Every full human translation, machine-assisted or not, is reviewed by a second qualified linguist before delivery.
| Human translation | Human + AI post-editing (MTPE) | Raw machine translation | |
|---|---|---|---|
| What it’s for | Certified, legal, medical, contracts, anything brand-facing or high-stakes | Large low-stakes volumes, first drafts, internal reference material | Not sold here — we don’t offer this as an unreviewed deliverable |
| What it costs | Full per-word/page/hour rate | Lower per-word rate than full translation | — |
| When we’ll tell you not to buy the expensive one | We won’t upsell full translation where MTPE genuinely fits | We’ll tell you before you order if your material isn’t a good fit for MTPE | We’ll tell you if what you actually need is MTPE or full translation instead |
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Four-eyes review
Every translation is checked by a second qualified linguist before delivery.
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Native-speaker, subject-matched
Translators work into their own native language, matched to the subject area.
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GDPR-compliant, NDA on request
Your documents are processed within the EU, with documented retention and deletion on request.
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A real Frankfurt office
Elkenbachstraße 46 — you can bring a document to us, not just upload it.
Frequently asked questions
Do you use AI in every translation?
No — AI/MT is used only in the MTPE service, which you choose explicitly. Certified, legal, medical and standard full-translation work is done by human translators from the start.
Is the second-linguist review a paid add-on?
No — it’s included in every full translation’s price by default; it’s not an upsell.
What if I want a machine draft with no human review at all?
We don’t offer that as a deliverable — every service on this site includes qualified human involvement, at minimum a post-editor’s review.
How do you decide the turnaround for quoted work?
By document length, complexity and your stated deadline — confirmed with the quote, not promised generically up front.